KeanVibeTech Dansk
KeanTrip

KeanTrip Terms of Use

In force from 10 November 2026 · Version 1

KeanTrip is an app for motorcyclists. When you create an account, you enter into an agreement with us on the terms set out here. Please read them; they are written to be read.

This is a translation. If the English and the Danish text differ, the Danish text applies.

  1. Who you make the agreement with
  2. Who may use the app
  3. Your account
  4. How the app may be used, and not used
  5. Your content
  6. Riding, navigation and the lobby: your responsibility
  7. Reports, removal and exclusion
  8. Access and payment
  9. Changes to the app and to the terms
  10. Operation and liability
  11. Termination and deletion
  12. Governing law and disputes
  13. Contact

1. Who you make the agreement with

Vipcom ApS
Company reg. no. (CVR) 39388707
Vestermosevej 32, 7400 Herning, Denmark
Email: support@keanvt.com

This is also our point of contact under the EU Digital Services Act (DSA), for both users and authorities. We answer in Danish and English.

2. Who may use the app

  • You must be 16 or over. You enter your date of birth when you sign up; if you are under 16, the account is not created. »Visible on the map« (»Synlighed på kortet«) requires you to be 18 or over.
  • One account per person, created with your own email address. You may not create an account for someone else or let others use yours.
  • You may not use the app if you have previously been excluded.

3. Your account

  • You log in with a code or a link we send to your email, with a password if you have set one, or with your Google account. Look after your email account and your Google account: whoever has access to them has access to KeanTrip.
  • You can delete your account at any time in the app (section 11).
  • If you do not use the app for 12 months, we delete the account after two reminders by email (after 9 and 11 months).

4. How the app may be used, and not used

The app is for riding, sharing rides, finding each other and talking together. You may not:

  1. harass, threaten or stalk others, or use the app to find out where someone lives or is staying against their will;
  2. post content that is illegal, hateful or pornographic, that violates other people's privacy or rights, or that shows others without their consent;
  3. pretend to be someone else, or use a name or picture that is not yours;
  4. encourage or boast about riding that breaks traffic law;
  5. use the app for advertising, spam or sales without an agreement with us;
  6. try to get around the app's rules or security, send false locations, create many accounts, read other people's data or deliberately overload our services;
  7. copy the app, extract data automatically or build anything on top of our servers without an agreement.

Zero tolerance. We have zero tolerance for harassment, threats, illegal hate speech and sexual content. Content that breaks the rules is removed, and whoever posts it may be excluded.

Filter against threats. Text with a direct threat against another person's life or an encouragement to suicide is refused before it is posted. Everything else is reported, seen by a person and removed if it breaks the rules. Hate speech that is illegal under Danish law (section 266 b of the Danish Criminal Code) is removed when it is reported.

5. Your content

It is yours. Posts, pictures, videos, comments, routes and everything else you upload belong to you. You allow us to store, show and pass it on within the app to those you have chosen (friends, club, everyone), for as long as you keep it there. If you delete it, it is deleted, except for what is set out in section 8 of the privacy policy (for example messages you have sent to others).

You vouch for it. You may only upload what you have the right to. If others are in a picture or a video, they must have said yes. A route you import from a file may only be shared if the person who made it allows it.

Shared routes. If you share a route with your club or publicly, others may see it, ride it and save it in the app. You can withdraw the sharing, but a route others have already ridden still counts for them. A route shows the whole track you saved, including where you started; trim the start and end yourself if you do not want to show them.

Clubs. If you create a club, you are responsible for what the club posts and for the rules you set for members. The club's board can remove members' posts, routes and events from the club. If you leave the club or delete your account without having appointed a new owner, the club and its events pass to the board member who has been a member longest, and if there is no board, to the member who has been a member longest. If there are no other members, the club is deleted together with your account. If your account is banned (section 7), the club passes on in the same way; if there is no one to give it to, it stays until the ban is lifted, if it is.

6. Riding, navigation and the lobby: your responsibility

You are always the rider in charge. KeanTrip is an aid, not an authority.

  • Navigation and voice are based on map data from others (OpenStreetMap through Geoapify). Roads, speed limits, bends and elevations may be wrong, out of date or missing. Ride by what you see on the road and by the signs, never by the app if the two disagree.
  • Speed limits in the app are information, not permission. Traffic law applies whatever the app shows.
  • The lobby lets you talk with others while you ride. Only use it in a way that is legal where you ride (in Denmark: hands-free, without operating the phone while riding), and only if you can do so safely. Operating the app while riding is your responsibility.
  • Rides and XP. Points are a game, not a prize for riding fast or taking risks. We may reset points earned by cheating or by riding that clearly breaks the law.
  • Events and group rides are organised by the users themselves. We are not the organiser, and we do not vouch for who turns up.

We are not liable for damage caused by you riding by the app, operating it while riding, or meeting other users. This does not apply if the damage is caused by intent or gross negligence on our part, and it does not limit the liability that, under Danish law, we cannot exclude towards you as a consumer (for example for personal injury we have caused ourselves).

7. Reports, removal and exclusion

Report. If you see content or a user that breaks section 4, you can report it directly in the app: the »…« menu on posts, comments, routes, pictures along routes, events, clubs, groups and profiles, and a long press on a message. You can also write to support@keanvt.com, for example about illegal content, also without an account.

What happens. A post, comment, message, picture or event you report disappears for you at once, but not for others. A moderator at our end looks at every report; no automated system makes the decision. We answer within 48 hours, and reports of violence, threats or sexual content are looked at the same day. You get an answer in the app once we have looked at your report. The person you report never learns who reported them.

What we can do: leave the content, remove it for everyone, or exclude the account it comes from (a ban). We only remove content that breaks these terms or the law, and we never remove anything because we disagree with an opinion. If someone threatens another person's life or safety, we inform the police.

Statement of reasons. If we remove your content, you are told in the app (in the bell and as a notification), with the reason. If we ban your account, you cannot log in, so you get the reason by email. We store the reason together with the report. If you disagree, write to us; we will look at it again. You can also complain to the Danish Competition and Consumer Authority (Konkurrence- og Forbrugerstyrelsen), which supervises digital services in Denmark, or go to court.

Blocking. You can block a user yourself. You then no longer see each other's posts, messages or locations, and any friendship ends. The other person is not told.

Ban. A banned account cannot log in. You can ask for it to be deleted (section 11).

8. Access and payment

  • Some parts of the app, for example routes, the lobby and visibility on the map, require access.
  • Every new account has 14 days of access from sign-up. From 1 January to 14 March 2027 inclusive, everyone has access to everything. We can also open up for everyone in other periods, which we announce in the app, or give individual riders access.
  • Nothing can be bought in KeanTrip today. If we introduce paid access, you will be told in the app and by email at least 30 days in advance, and the price, payment, renewal and cancellation will be set out in these terms before you can buy.
  • Nothing becomes paid by itself. You will only pay if you buy yourself. Your mandatory rights as a consumer always apply.

9. Changes to the app and to the terms

The app is developed continuously. We may change, add and remove features. If we change the terms in a way that matters to you, you will be told in the app or by email at least 14 days in advance, and you can delete your account if you do not want to continue. If you use the app after that date, the new terms apply.

10. Operation and liability

  • We do our best to make the app work, but we do not promise that it always will. We may close it temporarily for maintenance.
  • We are a small provider. Our liability towards you is limited to what the law requires; we are not liable for indirect loss, for other users' actions or for errors in map data from others. The limits here and in section 6 do not apply in case of intent or gross negligence on our part, and they do not limit the rights you have as a consumer under mandatory law.
  • The app and its code, name and design belong to Vipcom ApS. Map data: © OpenStreetMap contributors; maps and routes are provided by Geoapify.

11. Termination and deletion

  • You can delete your account at any time in the app under Settings (Indstillinger): »Delete account« (»Slet konto«) is at the bottom under Account (Konto). It happens at once and cannot be undone.
  • We can ban your account if you break these terms seriously or repeatedly, or if the law requires it. You get a reason (section 7). A banned account is deleted when you ask for it at support@keanvt.com.
  • Inactivity: section 3.

What is stored and deleted is set out in the privacy policy.

12. Governing law and disputes

Danish law applies. If you are a consumer and disagree with us, write to us first. If we cannot agree, you can complain to the Danish Board of Appeal's Centre for Complaint Resolution (Nævnenes Hus, Center for Klageløsning, naevneneshus.dk). Disputes are settled by the Danish courts, but this does not limit your right as a consumer to use the courts where you live.

13. Contact